At BengaliMart.com, we provide world class shipping to all our customers that includes inspection, fast & on-time delivery, top quality packaging, and timely communication at each stage of shipping We strive to deliver products purchased from BengaliMart.com in excellent condition and in the fastest time possible.
For all the purchases of Rs. 699 or more, we will deliver the order to Your doorstep free of cost. Shipping charge will be applicable to all orders under Rs. 400.
• If the order is cancelled, lost or un-delivered to Your preferred location, we will refund the complete order amount including any shipping charges.
• If You cancel part of the order, shipping charges will not be refunded.
• If You return an order delivered to You, original shipping charges will not be refunded.
However if You self-ship Your returns, You will be reimbursed based on BengaliMart.com's Returns Policy.
What are the shipping charges?
Shipping charges is a very nominal amount as shipping charge on certain orders and may charge no shipping charge on some orders depending upon the location and order amount.
What is the estimated delivery time?
We deliver most of our orders within 7 days from the order date. On placing Your order, You will receive an email containing a summary of the order and also the estimated delivery time to Your location. Sometimes, delivery may take longer due to bad weather, flight delays, political disruptions and other unforeseen circumstances.
What is the difference between shipping time and delivery time?
Shipping refers to packing and dispatch of Your order. Shipping time is the number of working days it will take to dispatch the product from our end (E.g. Ships within 4 days). The delivery may take few more days depending on the address and the courier partner.
What does the different shipment status mean?
1. Order Shipped: The order is shipped through our third party Courier partners.
2. Order Delivered: The order is delivered to customer.
3. Order Returned: This state appears when an order has been sent back to us by the customer.
Product cannot be shipped to my area. Why?
We at BengaliMart.com try very hard to make sure that we deliver the product to every location but there are instances when the product cannot be shipped to some locations. This could be a consequence of general regulations or serviceability issues with our courier partners.
Does BengaliMart.com deliver internationally?
As of now, we do not deliver items internationally.